Hitachi

JP1 Version 13 JP1/IT Desktop Management 2 Overview and System Design Guide


4.4.8 MDM linkage configuration

JP1/IT Desktop Management 2 linked with an MDM system provides integrated management of devices and assets, including the smart devices managed by the MDM system.

Tip

When using Microsoft Intune as an MDM system, you can manage PCs whose operating system is Windows in addition to smart device.

The following MDM systems can be linked.

Product

Version

JP1/IT Desktop Management 2 - Smart Device Manager

11-00, 12-00

MobileIron

5.8, 5.9, 7.5, and 10#

Microsoft Intune

--

Google Workspace

--

Legend: --: None

Tip

If you use Google Workspace as MDM System, you can manage ChromeOS and ChromeOS Flex devices only.

#: Include revisions.

The following figure shows the system configuration that links an MDM system to manage smart devices.

[Figure]

After you have set up the MDM linkage configuration, use the MDM Linkage Settings view of the Settings module to set the MDM linkage. When the setting is completed, information about smart devices is acquired from the MDM system according to a schedule. The smart devices whose information has been acquired are handled as discovered devices, which can be added as the management targets of JP1/IT Desktop Management 2.

If smart device information is updated in the MDM system, the information in JP1/IT Desktop Management 2 is also updated when the smart device information is acquired. Therefore, when linking the MDM system, we recommend that you set the schedule to acquire information on a regular basis.