2.24 Managing devices used outside the company
With JP1/IT Desktop Management 2, online management is possible even when managed computers are connected from outside the company via the Internet. The management of computers is possible not only when the management server and users' computers are connected to one another via VPN but also when a VPN connection is not used.
- Tip
-
An agent must be installed on managed computers.
- VPN connection
-
Managed computers are connected to the management server via VPN. JP1/IT Desktop Management 2 provides a batch file for setting up a VPN connection environment, and uses the distribution function to enable easy setup of a VPN connection environment.
- Internet connection
-
Place an Internet gateway server in the DMZ of the corporate network, and then connect it with the management server. Managed computers and the management server are connected to one another via the Internet gateway server. Managed computers and the Internet gateway server are connected to one another via HTTPS.
You can also connect a management relay server to an Internet gateway over the Internet.
Difference in the available functions depending on the connection mode used
The functions available from the management server vary depending on whether managed computers are connected via VPN or via the Internet. The following table describes the difference in the available functions depending on the connection mode used:
|
Function |
Managed computer |
||
|---|---|---|---|
|
VPN connection |
Internet connection |
||
|
Acquisition of device information |
Y |
Y |
|
|
Security diagnostics |
Assign security policies |
Y |
Y |
|
Evaluate security |
Y |
Y |
|
|
Actions at security policy violation |
Automatic security measures |
Y |
Y |
|
Restrict printing |
Y |
Y |
|
|
Disable data export |
Y |
Y |
|
|
Disable software startup |
Y |
Y |
|
|
Acquire operation logs |
Y |
Y |
|
|
Send warning messages |
Y |
Y |
|
|
Power on |
N |
Y |
|
|
Management of asset information |
Manage hardware |
Y |
Y |
|
Manage software licenses |
Y |
Y |
|
|
Manage software |
Y |
Y |
|
|
Manage contracts |
Y |
Y |
|
|
Distribution of software and files |
Distribute software |
Y |
Y# |
|
Distribute files |
Y |
Y# |
|
|
Uninstall software |
Y |
Y |
|
|
Remote control of devices |
Remote control of computers |
Y |
N |
|
Connection requests from computers |
Y |
N |
|
|
File transfer |
Y |
N |
|
|
Chat |
Y |
N |
|
|
Management of device network connections |
Enable network access control |
N |
N |
|
Control network connections |
N |
N |
|
|
Report creation |
Y |
Y |
|
Legend: Y: Supported. N: Not supported.
#: A relay system is not available.
- Organization of this section