2.2.1 Instructing users to install an anti-virus product
Check the installation status of an anti-virus product, and if you find computers on which no anti-virus product is installed, instruct the users of those computers to install an anti-virus product.
- Organization of this subsection
(1) Checking the installation status of an anti-virus product
Find computers on which no anti-virus product is installed, and then create a device list of those computers.
Operation procedure
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In the radar chart displayed on the Category Security Assessment page, click the point titled Anti-virus Software.
The status of anti-virus products is displayed.
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Focus on the item Installation.
You can check the installation status of anti-virus products.
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On the Device List line, click the value displayed in the Installation column.
A list of computers on which no anti-virus product is installed is displayed.
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Select Action, and then Export Device List.
The Select Export Columns dialog box appears.
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Select the items listed below.
The selected items are subject to exporting.
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Host Name
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IP Address
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Device Type
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User Name
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E-mail
You can also select other items if necessary.
- Tip
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If you want to export only a few items, clear the Columns check box (to deselect all items), and then select only the necessary items.
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Click the OK button.
The Select Export Columns dialog box closes, and then the dialog box for saving the export file (CSV file) appears.
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Click the Save button.
The dialog box for selecting the save location of the CSV file appears.
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Select the save destination, and then click the Save button.
The values of the selected items for the computers on which no anti-virus product is installed are saved to a file named Export_Device_List.csv.
What you do next
Now you have checked the installation status of anti-virus products. Next, you instruct users to install anti-virus products.
(2) Instructing computer users to install an anti-virus product
Send a list of the computers on which no anti-virus product is installed to the group representative.
Operation procedure
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Send the Export_Device_List.csv file to the group representative.
Request the representative to have the users of the relevant computers install an anti-virus product.
- Tip
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You can use JP1/IT Desktop Management 2 to install an anti-virus product on computers on which Agent is installed, in the same way as described in 3. Task 2: Distribute Files. For details, see the description Distributing Software in the JP1/IT Desktop Management 2 Distribution Function Administration Guide.
What you do next
Now you have instructed users to install an anti-virus product. Next, you display a message on computers that require an anti-virus solution to instruct the users of those computers to take measures.