Hitachi

JP1 Version 13 JP1/Automatic Job Management System 3 Messages


KAVT8343-W

An attempt to communicate with the agent has failed. (agent-host-name) (maintenance-information, IPAddress=IP-address#)

An attempt to communicate with the agent indicated in agent-host-name has failed.

#

The IP address is output only when the LOGIPV6INFOALL environment setting parameter is set to yes. If the LOGIPV6INFOALL environment setting parameter is set to yes and the IP address is unknown, unknown is displayed.

(S)

Continues execution of the command. Note, however, that information about the agent host indicated by agent-host-name is not deleted.

(O)

Check the following:

  • Check whether the JP1/AJS3 service on the agent host is running or whether the agent host machine is running.

    If JP1/AJS3 on the agent host and the agent host itself are not running, start them.

  • Check whether the host name is determined.

    If the host name could not be determined (resolved), check the JP1_HOSTNAME environment variable, hosts file, DNS settings, or settings in jp1hosts or jp1hosts2 information on the manager host.

  • Check whether the JP1/AJS3 port number is registered in the services file.

    If it is not registered, register it.

  • Check whether the port number specified by the destination port mapping function is correct.

    If the destination port mapping function is enabled, a port number is output for maintenance-information. Make sure that the destination port is correctly specified. If an error occurs before the function obtains the destination port, 0 is output as the port number for maintenance-information. For details about destination port mapping function, see 2.12.2(4) Destination port mapping function in the JP1/Automatic Job Management System 3 System Design (Configuration) Guide.

Because information about the agent where an error occurred is not deleted, perform a cold start for the JP1/AJS3 service on the agent host indicated by agent-host-name.