Hitachi

JP1 Version 13 JP1/Automatic Job Management System 3 Messages


KAVS8570-E

The attempt to acquire information from the agent host (host-name) failed. maintenance-information

Acquisition of information from the agent host failed. The probable causes are:

(S)

Cancels processing.

(O)

Correct the error, and then retry.

  • Check the network environment shared with the manager host.

  • Check the JP1/AJS3 System Control Agent service is running.

  • Make sure that a valid JP1/AJS3 environment definition file exists on the execution host selected in Execution host name on the Target host screen.

  • Make sure that the version of JP1/AJS3 - Manager or JP1/AJS3 - Agent on the execution host selected in Execution host name on the Target host screen is 13-00 or later.

If the destination port mapping function is enabled, a port number is output for maintenance-information. Make sure that the destination port is correctly specified. If an error occurs before the function obtains the destination port, 0 is output as the port number for maintenance-information. For details about destination port mapping function, see 2.12.2(4) Destination port mapping function in the JP1/Automatic Job Management System 3 System Design (Configuration) Guide.