Hitachi

JP1 Version 13 JP1/Automatic Job Management System 3 Messages


KAVS0868-E

The user could not be authenticated at the specified host.: host-name maintenance-information

The user could not be authenticated at the specified host. Alternatively, a memory was insufficient during user mapping for the JP1 user name, preventing authentication using user mapping.

(S)

Terminates processing.

(O)

Correct the setting of the user information for the specified host, and then re-execute the command.

If maintenance-information indicates 12,0,0x00000002, correct the setting of JP1/Base user mapping.

If maintenance-information begins with 11,, make sure that the OS user password set in JP1/Base is correct and that the OS user account is not locked out.

If the Web GUI (Management Portal) is in use, also perform the following checks:

  • Check whether the following setting is enabled: the setting for allowing the JP1 user mapped to an OS user who belongs to the Administrators group to use the Web GUI (Management Portal) in an environment in which the UAC function of Windows is enabled.

  • If the preceding setting is enabled, check whether the mapped OS user has Log on as a batch job permission.

If the settings are correct or if the error persists, memory may be insufficient.

Check the shared memory usage for the host indicated in host-name. In UNIX, recheck the memory setting in the kernel parameters.

For details about the kernel parameters, see Release Notes, and the explanation of kernel parameters in the JP1/Base User's Guide.