10.1 Precautions for uninstallation

• Uninstall JP1/Base after you uninstall JP1/AJS3. If you uninstall JP1/Base first, you will not be able to uninstall JP1/AJS3 because the definition files shared by JP1/Base and JP1/AJS3 are deleted.

• If you uninstalled JP1/Base before JP1/AJS3, re-install JP1/Base, delete information about the embedded database, and then uninstall JP1/AJS3. Note that, when you uninstall JP1/AJS3 - Agent, you do not need to delete information about the embedded database.

  The following describes how to delete information about the embedded database.

  If a value other than _JF0 is used for the embedded database setup identifier, replace the portion _JF0 in the command name and in the folder path with the value used for the embedded database setup identifier, and then execute the following operations on all the embedded database setup identifiers.

  1. Execute the following command.

     JP1/AJS3-installation-folder\embdb\_JF0\PDISTUP\bin\pdirst JP1/AJS3-Manager-installation-folder\embdb\_JF0

  2. Execute the following command.

     embdbuninstl_JF0.cmd

  3. Delete all of the following folders and files.

     Under JP1/AJS3-Manager-installation-folder\embdb\_JF0 folders and files

  Embdbuninstl_JF0.cmd exists in the following location.

  If the installation destination folder is the default folder or a folder under a folder protected by the system

  %ALLUSERSPROFILE%\Hitachi\JP1\JP1_DEFAULT\JP1AJS2\sys\install

  The default for %ALLUSERSPROFILE% is system-drive\ProgramData.

  Folders protected by the system use the path to one of the following folders:

  - Folder in system-drive\Windows

  - Folder in system-drive\Program Files (x86)

  If the installation target folder is none of the above

  JP1/AJS3-Manager-installation-folder\sys\install

• If a user who does not have administrator privileges is to perform operations to install, setup, or uninstall JP1/AJS3 in an environment in which the UAC function is enabled, assign administrator privileges to that user. If the UAC function is disabled, a user who belongs to the administrators group must perform such operations.

• Uninstall JP1/AJS3 using the same language setting as when the product was installed.

• Don't cancel the uninstallation processing. If you canceled the uninstallation, the files and registry required for processing might be removed. Make sure to redo the uninstallation after an overwrite installation.

  If uninstallation is performed without an overwrite installation, the following issues might occur:

  • An error occurs during the uninstallation and the uninstallation fails.

  • Uninstallation will complete although files and registries which should be deleted are remained.

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