Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Event Gateway for Network Node Manager i


1.3.2 Prerequisite programs

This subsection describes the prerequisite programs for JP1/IM - EG for NNMi and the JP1/IM system. For details, see the Release Notes for the applicable products.

Important

In order for JP1/IM - EG for NNMi to run normally, the corresponding DLL and OS-standard DLLs are required. If another product injects a DLL into a JP1/IM - EG for NNMi process, it will affect the behavior of JP1/IM - EG for NNMi. This might lead to unstable operation or prevent JP1/IM - EG for NNMi from starting.

If this problem occurs, to identify the cause, you can ask the customer to confirm whether the same problem occurs when no other products are installed.

If the customer cannot verify that a DLL being injected by another product is not the cause of the problem, Hitachi might not be able to provide normal support service.

Organization of this subsection

(1) Prerequisite programs for JP1/IM - EG for NNMi

The following table lists the prerequisite programs for JP1/IM - EG for NNMi.

(2) Prerequisite programs for JP1/IM system

(a) Prerequisite programs for the manager host

The prerequisite programs for the manager host are listed below.

  • JP1/IM - Manager

  • JP1/Base

(b) Prerequisite program for the viewer host

The prerequisite program for viewer host is listed below.

  • JP1/IM - View

A Web browser is required in order to open the NNMi windows from a monitor. For details about the supported Web browsers, see the documentation for the NNMi product.