KNBC20142-E

Information required to execute an internal command could not be retrieved. (details = error-details)

Failed to retrieve information required to execute the internal command.

S:

Cancels the process.

O:

Check the contents described in error-details and the following contents, and try again.

Is the user name or domain name specified in the Web exporter configuration file correct?
Can the user specified in the Web exporter configuration file log in to the OS?
Did you register the password for the user specified in the Web exporter configuration file? Is there an error in the password?

If the cause cannot be determined, collect the documentation and contact your system administrator.