KNBC10005-E

Failed to start the service.

S:

Cancels command execution.

O:

Check the following contents and re-execute. If the same message is still displayed, collect the data using the data collection tool and contact the system administrator.

• Is service definition file or unit definition file placed in the correct path as shown below?

  - Service definition file

  Physical host: Agent-path\bin\service-name.xml

  Logical host: installation-folder\jp1ima\bin\service-name_logical-host-name.xml

  - Unit definition file

  Physical host: /usr/lib/systemd/system/service-name.service

  Logical host: /usr/lib/systemd/system/service-name_logical-host-name.service

• Check whether service definition file or unit definition file is written correctly. (If service definition file or unit definition file is edited, check the difference before and after editing.)

• Check that alert configuration file is written correctly. (If alert configuration file is edited, check the difference before and after editing.) Check whether the character encoding of alert configuration file set to UTF-8.