Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Messages


KAJY32007-E

The information on the selected event could not be acquired because an error occurred in the Integrated Monitoring Database.

The information on the selected event could not be acquired because an error occurred in the Integrated Monitoring Database.

S:

Stops acquiring information about the event.

O:
  • Make sure that the IM database service is running. If it is not running, start the IM database service, and then retry the operation.

  • Determine whether a memory shortage occurred. If so, restart JP1/IM - Manager, and then retry the operation.

  • Determine whether the manager host was in high load status. If so, wait awhile, and then retry the operation.

  • If the cause is other than the above or you cannot recover from the error after retrying the operation, contact the system administrator.