Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Messages


KNBC20067-E

An error occurred in the process of starting the command execution. (response action SID = response-action-SID)

An error occurred in the process of starting the command execution.

S:

Cancels the process of starting the command execution. Do not execute the command.

O:

Check the environment for one of the following possible causes:

  • Is the connected JP1/IM agent management base running?

  • Is the networking between JP1/IM agent management base and JP1/IM agent control base?

If KNBC00010-E is output in JP1/IM agent management base log, follow the measures for KNBC00010-E.

If KNBC00010-E is not output in JP1/IM agent management base log, Re-execute the response action with the following steps:

  1. If the JP1/IM - Manager service is not running, start the service.

  2. Restart JP1/IM agent control base.

  3. Re-execute the response action, if automatic execution of the response action fails, execute the response action manually.