Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Messages


KNBC20065-E

The information required to execute the command could not be retrieved. (details = details)

The information required to execute the command could not be retrieved.

S:

Processing continues.

O:

Check the contents output to details and following contents, and then execute again.

  • Whether there is nothing wrong with the user name or the domain name for command execution that is defined in the imagent configuration file.

  • Whether there is the home directory of the user for command execution that is defined in the imagent configuration file.

  • Whether it is able to sign in to Windows by user for command execution that is defined in the imagent configuration file.

  • For Windows, whether the password of the user for command execution is registered. Whether there is nothing wrong with the password.

If the cause cannot be determined, collect the data and contact the system administrator.