Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Messages


KAJY63005-E

Failed to execute a response action because an error was returned from the JP1/IM agent management base. (response action SID = response-action-SID, action name = action-name, execution host name = execution-host-name, host name of JP1/IM agent management base = host-name-of-JP1/IM-agent-management-base, detailed information = returned-error-message)

Response action failed to run because JP1/IM agent management base returned an error. Or, response action failed because communication with JP1/IM agent management base failed.

S:

Abort response action run.

O:

Check the message returned from JP1/IM agent management base, take appropriate action, and then re-execute the applicable response action.

If you cannot deal with the message returned by JP1/IM agent management base, collect the following materials and contact your system administrator.

  • Materials collected from jim_log.bat (Windows) and jim_log.sh (Linux)

  • Intelligent Integrated Management Database log (manual individual collection)

Or, make sure that JP1/IM agent management base that manages response action destination is running. If it is not running, start it and then re-execute the applicable response action.