KNAN29095-E
An error occurred during the initialization of the communication encryption function for the IM Configuration Management Service. (cause = cause, file= file-name)
An error occurred during initialization of the communication encryption function for the IM Configuration Management service.
- S:
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Stops the IM Configuration Management service.
- O:
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Take the corrective action that is appropriate to the cause displayed, as described below, and then restart JP1/IM - Manager. If the problem is not resolved, use the data collection tool to collect data, and then contact the system administrator.
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If The root authentication certificate was not found. is displayed for cause, check if there is a root certificate:
• If there is a root certificate, check whether you have read permission for the root certificate. If not, set read permission for the root certificate.
• If there is no root certificate, create a root certificate.
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If The root authentication certificate could not be read. is displayed for cause, check the following:
• Verify that there is no problem in the root certificate file.
• Check the appropriate OS log listed in the following to determine if a shortage has occurred in an OS resource such as file descriptors:
- Windows: Windows event log
- UNIX: syslog
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