Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Messages


KNBC10005-E

Failed to start a service. (service name = service-name, host name = host-name, error code = error-code)

Failed to start the service.

S:

Cancels command execution.

O:

Check the following contents and re-execute. If the same message is still displayed, collect the data using the data collection tool and contact the system administrator.

  • Is service definition file or unit definition file placed in the correct path as shown below?

    - Service definition file

    Physical host: Agent path\bin\Service name.xml

    Logical host: Installation directory\jp1ima\bin\service name_logical host name.xml

    - Unit definition file

    Physical Host: /usr/lib/systemd/system/ServiceName.service

    Logical host: /usr/lib/systemd/system/service-name_Logical host-name.service

  • Check whether service definition file or unit definition file is written correctly. (If service definition file or unit definition file is edited, check the difference before and after editing.)