Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Command, Definition File and API Reference


11.3.4 Troubleshooting (AWS Lambda linkage tool (JP1/IM REST version))

Organization of this subsection

(1) Response to an error in creating event information

The following table describes the actions to be taken in the event information creation error.

Table 11‒33: Corrective action for an error in event information creation

No.

Error message#1 that was output

Meaning

Corrective action

1

invalid eventignore csv file.(%s)

The "eventignore.csv" #2 is invalid.

Check the content of the "eventignore.csv" #2.

2

invalid eventconf csv file.(%s)

The "eventconf.csv" #2 is invalid.

Check the content of the "eventconf.csv" #2.

3

failed to get log data.(%s)

The event data passed to Lambda is invalid.

Check the "Lambda" and "CloundWatch Logs" Setup.

4

failed to regist SQS.(%s)

JP1 event info addition to SQS failed.

Confirm Setup of SQS created in 11.2.2(1)(d) Preparing SQS.

#1

CloudWatch Logs log group: An error message printed in/aws/lambda/sendevent_sqs_im2. (Logging level: ERROR)

#2

File stored in S3 bucket created in 11.2.2(1)(c) Preparing S3.

(2) Response to abnormality event information transmission

The following table describes the remedies for event information transmission errors.

Table 11‒34: Corrective action for an error in sending event information

No.

Error message#1 that was output

Meaning

Corrective action

1

failed to setup aws service client.

Failed to set up AWS service client.

Check the details of S3_BUCKET_NAME that was Setup to the environment-variable.

2

invalid logging conf file.

The "logging.conf"#2 is invalid.

Check the content of the "logging.conf"#2.

3

failed to get jp1 event rest json.(%s)

Failed to get json for sending JP1 events.

Check the details of SQS queue that was setup in 11.3.2(3)(d) Send event info (sendevent_im2.py).

4

failed to regist jp1 event.(%s)

Registration of JP1 event to JP1/IM failed.

Confirm the details of "IM2_REST_BASE_URL", "IM2_REST_LOGIN_USER", and "IM2_REST_LOGIN_PASSWORD" after setup to the environment variable.

5

failed to logout JP1/IM2.

Logout from JP1/IM failed.

No action is required due to warning message.

#1

CloudWatch Logs log group: Error message printed in/aws/lambda/sendevent_im2 (log level: ERROR)

#2

File stored in S3 bucket created in 11.2.2(1)(c) Preparing S3.