12.3 Data that needs to be collected when a problem occurs
This section describes the data that needs to be collected when a problem occurs. If the necessary data is insufficient or if the collected data is not what happened, it may not be possible to investigate the data.
Note that JP1 provides data collection tools for batch-collecting the necessary data. The data that can be collected using a data collection tool is the OS system information and JP1 information. The following subsections explain data collection in Windows and UNIX.
- - When using the job monitoring function
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In integrated agent host, you must manually collect the files that are output by the linkage command (ajseventmetrics). For details on the linkage command (ajseventmetrics), see JP1/Automatic Job Management System 3 Linkage Guide.
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When -d option or -l option is not specified as an argument of the linkage command (ajseventmetrics) set to Script exporter configuration file
Collect the data with JP1/AJS3 data collection tool.
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When -d option or -l option is specified as an argument of the linkage command (ajseventmetrics) set to Script exporter configuration file
Collects the directory specified in each option.
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- Organization of this section