1.3.4 How to collect data in installing (for Windows)
- Organization of this subsection
(1) How to collect documentation when installing JP1/IM - Manager
The following describes how to collect data if an error occurs during installation.
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Login to the manager host.
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Collect the following File manually.
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Files under "System-drive:\Windows\Temp\HCDINST\"
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(2) How to collect documentation when installing JP1/IM - Agent
The following describes how to collect data if an error occurs during installation.
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Login to integrated agent host.
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Collect the following File manually.
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When installed on the provided media:
Files under "System-drive \Window \Temp\HCDINST\"
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If you installed with a JP1/IM - Agent package downloaded from integrated operation viewer
%TEMP%#\Logfile that was output when installing (MSI*.LOG)
#: %TEMP% indicates the path specified in the environment-variable TEMP.
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