Hitachi

JP1 Version 13 JP1/Integrated Management 3 - Manager Configuration Guide


1.3.4 How to collect data in installing (for Windows)

Organization of this subsection

(1) How to collect documentation when installing JP1/IM - Manager

The following describes how to collect data if an error occurs during installation.

  1. Login to the manager host.

  2. Collect the following File manually.

    • Files under "System-drive:\Windows\Temp\HCDINST\"

(2) How to collect documentation when installing JP1/IM - Agent

The following describes how to collect data if an error occurs during installation.

  1. Login to integrated agent host.

  2. Collect the following File manually.

    • When installed on the provided media:

      Files under "System-drive \Window \Temp\HCDINST\"

    • If you installed with a JP1/IM-Agent package downloaded from integrated operation viewer

      %TEMP%#\Logfile that was output when installing (MSI*.LOG)

    #: %TEMP% indicates the path specified in the environment-variable TEMP.