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JP1 Version 13 JP1/Integrated Management 3 - Manager Overview and System Design Guide


3.15.8 Polling monitoring of JP1/IM agent control base

JP1/IM agent management base detects connections and disconnections from JP1/IM agent control base and issues JP1 events.

Organization of this subsection

(1) Function Overview

JP1/IM agent control base's polling monitoring detects that JP1/IM agent control base is connected to and disconnected from JP1/IM agent management base and issues a JP1 event. JP1/IM agent control base starts and connects to JP1/IM agent management base on a regular basis. Therefore, JP1/IM agent management base determines that it has been disconnected for a period of time if there is no connection from JP1/IM agent control base. You can view published JP1 events by viewing the list of integrated operation viewer events by selecting JP1/IM agent control base SID's IM management node.

JP1/IM agent management base and JP1/IM agent control base processes are composed of the following processes. For this feature, JP1/IM agent management base refers to imbase process, and JP1/IM agent control base refers to imagent process. For details about the roles of individual processes, see "3.15.7(1) Common capabilities".

- JP1/IM agent management base

- JP1/IM agent control base

(2) Polling monitoring for JP1/IM agent control base

JP1/IM agent control base starts and connects to JP1/IM agent management base periodically. JP1/IM agent management base detects that a JP1/IM agent control base has been disconnected and issues a JP1 event-if it has not been connected to it for a period of time. When JP1/IM agent control base is started, or when JP1/IM agent control base connects to JP1/IM agent management base after disconnection, it detects the connection and issues a JP1 event. If JP1/IM agent control base is stopped normally, it is disconnected from JP1/IM agent management base, so it issues a JP1 event.

The following table shows JP1 events that are issued by polling monitoring in JP1/IM agent control base and the timing at which they are issued. For details about JP1 events, see 3.2.3 Lists of JP1 events output by JP1/IM - Agent in the JP1/Integrated Management 3 - Manager Command, Definition File and API Reference. A JP1 event is issued only when the connected/disconnected status is changed.

Event ID

Severity

Message

00007620

Error

KNBC20043-E

00007621

Information

KNBC20044-I

00007622

Information

KNBC20045-I

The following is a use case for checking JP1 events that are issued by polling monitoring in JP1/IM agent control base.

Use case

Event ID

Checking when JP1/IM agent control base error is detected #

00007620

Checking when JP1/IM agent control base is starting up after a successful shutdown and connecting to JP1/IM agent management base for the first time

00007621

Checking when JP1/IM agent management base connects to JP1/IM agent control base for the first time after error is detected# in JP1/IM agent management base

Checking when JP1/IM agent management base connects to JP1/IM agent control base for the first time after restarting your JP1/IM agent management base

Checking when JP1/IM agent control base connects to JP1/IM agent management base for the first time after obtaining licensing information after JP1/IM - Agent install/setup

Checking when JP1/IM agent control base is stopped normally

00007622

#: If JP1/IM agent control base is not connected to JP1/IM agent management base for 60 seconds (up to 120 seconds) or more in the following cases, an error is detected.

The following is a use case in which JP1 events issued by polling monitoring of JP1/IM agent control base cannot be checked.

Item number

Use case

1

After JP1/IM agent control base has stopped abnormally, JP1/IM agent control base starts and connects to JP1/IM agent management base prior to JP1/IM agent management base error detection#

2

JP1/IM agent control base error detection# while JP1/IM agent management base is stopped

3

Successful shutdown of JP1/IM agent control base while JP1/IM agent management base is down

#: If JP1/IM agent control base is not connected to JP1/IM agent management base for 60 seconds (up to 120 seconds) or more in the following cases, an error is detected.

If JP1/IM agent control base and JP1/IM agent management base are unable to connect due to a temporary network error, reconnection will not be detected as disconnected if reconnection is established within 60 to 120 seconds due to the following operation:

The following describes the retries for communication between JP1/IM agent management base and JP1/IM agent control base.

Important
  • If JP1/IM agent management base goes down, the connected JP1/IM agent control base is disconnected but not detected. After JP1/IM agent management base starts, JP1/IM agent control base connects and issues a JP1 event with an event ID of 00007621.

  • If JP1/IM agent control base stops abnormally and starts JP1/IM agent control base prior to JP1/IM agent management base detection (up to 120 seconds), no JP1 event with an event ID of 00007620 is issued. If you want to detect such a case (a case that starts up quickly after JP1/IM agent control base has stopped abnormally), please see the description of Setup of integrated agent process alive monitoring in the JP1/Integrated Management 3 - Manager Configuration Guide to monitor imagent process. This setting notifies the integrated manager through JP1/IM agent control base, so you are not notified when JP1/IM agent control base has stopped abnormally, but you are notified when JP1/IM agent control base has started.

  • JP1/IM agent control base's polling monitoring is started after you get the licensing information. (polling monitoring is not enforced while using initial secret.) For licensing details, see 3.15.7(1)(b) Authentication with initial secret.

(3) Health check function

Polling monitoring with the health check function is supported only for imagent processing of JP1/IM agent control base.

For processes other than imagent process of JP1/IM agent control base, use the alive monitoring of the process by the user's operation.

For information on how to monitor the alive of a process in the user's operation, see the description of Setup of integrated agent process alive monitoring in the JP1/Integrated Management 3 - Manager Configuration Guide.

Important

If JP1/IM agent base process-down occurs, JP1/IM - Agent cannot communicate with JP1/IM - Manager, so no JP1 event is issued for integrated agent host. By starting JP1/IM agent base process, communication will be retried while it is stopped. However, log trapper may discard JP1 events if JP1/IM agent base process has been stopped for a long time#.

For details, see 3.15.3(9)(c) Buffer function for log data to be sent (buffer).

#

How long Fluentd defaults settings to register about 270000 JP1 events