5.3 Troubleshooting Program Execution
When operating a system that uses Cosminexus XML Processor, if an error occurs that the system administrator needs to be notified of, or the appropriate countermeasure for an error is unclear, the following information used to investigate the failure must be gathered from application logs.
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Date and time when the failure occurred
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Name of the input XML documents when the failure occurred (including the schema document name and the stylesheet name)
Obtain the following failure information together with the application log above, and then contact the system administrator.
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Application log files
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The input XML documents when the failure occurred (including the schema document and the stylesheet)
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Cosminexus XML Processor error messages output when the failure occurred
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System properties and system class paths set on the server and client
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Server and client standard output and standard error output
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Cosminexus Component Container log and Web server log
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The information, as defined for Cosminexus Component Container, to be obtained when a failure occurs
The following shows the information, as defined for Cosminexus Component Container, to be obtained when a failure occurs.
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User definition file of the J2EE server
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Maintenance information of the J2EE server
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User definition file of the server management commands
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Maintenance information of server management commands
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Standard output and standard error output of the J2EE server
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Cosminexus TPBroker log on the J2EE server
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System properties and system class paths set in EJB client application
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Standard output and standard error output of the EJB client application
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Packet content collected by the network monitor tool
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For details on how to obtain the failure information provided in Cosminexus Component Container, see 2.3 Acquiring the Data in the uCosminexus Application Server Maintenance and Migration Guide.