Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Agent (For UNIX Systems)


4.3.2 Reporting of inventory information from the distribution-destination system

To collect inventory information, you must execute a job to get inventory information from the managing server. In a large system, however, executing such jobs results in a problematically large network load.

Instead of using such a job to collect inventory information, a function is available for reporting inventory information to the managing server, for example, when the inventory information of the distribution-destination system is changed. In distribution-destination system-led inventory information reporting, the necessary information can be collected from the distribution-destination system only at the necessary timings, thereby reducing the network load.

The following two kinds of methods are available for reporting inventory information from the distribution-destination system:

Note that the inventory information is reported when the system checks with a higher-level system for a job. To automatically report the inventory information, you must set up the system such that it checks for jobs periodically. For details about the setting method, see the explanation of WatchTimeofOrders under (2) Details in the sections listed below.

Organization of this subsection

(1) Automatic reporting of updated inventory information

When certain inventory information is updated as a result of new software installation or patch application, for example, you can use job execution or polling to automatically report the inventory information to the managing server when the system connects to the managing server.

(a) Inventory information that is reported

This function monitors inventory information that can be utilized for security management, such as OS version and applied patches.

When the inventory information being monitored is updated, the system information including the updated inventory information and software information are reported.

Table 4-1 shows the correspondence between inventory information monitored for updates and the inventory information to be reported.

Table 4‒1: Correspondence between inventory information monitored for updates and the inventory information to be reported

Inventory information monitored for updates

Inventory information to be reported

Host name

  • System information

  • Information on another company's software

  • Software distributed by the JP1/IT Desktop Management 2 system

  • Hitachi program products

  • Applied patches

MAC address

IP address

OS version

System information

Client version

Hitachi program products

  • Information on another company's software

  • Hitachi program products

  • Applied patches

Applied patches

Inventory information is also reported to the managing server at the timings listed below. Table 4-2 shows the correspondence between events monitored for updates and the inventory information to be reported.

Table 4‒2: Correspondence between events monitored for updates and the inventory information to be reported

Events monitored for updates

Inventory information to be reported

When a new distribution-destination system is installed

  • System information

  • Information on another company's software

  • Software distributed by the JP1/IT Desktop Management 2 system

  • Hitachi program products

  • Applied patches

When the higher-level system at the connection destination is changed

When the operation of the higher-level system is changed such that it now uses a host ID

When software is added or deleted

  • Information on another company's software

  • Hitachi program products

  • Applied patches

(b) Notes

Note the following when automatically reporting inventory information:

  • When inventory information is automatically reported, it is reported every time the inventory information of the distribution-destination system is updated, and as a result the server or network environment might be subjected to an overload at irregular timings. If it is necessary to ensure that the server or network environment is not subjected to overload, disable the setting for automatically reporting inventory information, and manually collect the inventory information.

  • If inventory information is reported to a managing server different from the one that is specified in the distribution-destination system settings, or if inventory information is reported via multiple routes, the inventory information is not displayed correctly on the managing server. In such a case, delete the inventory information on the managing server, and execute the jobs described below.

    • Get system information from client job

    • In the Get software information from client job (In the Options page, under Software to be searched, specify Search software listed in "Add/Remove Programs".)

  • For Installation date/time in the software information, the date and time when the software information was acquired is reported. Therefore, when the Get software information from client job is executed on the managing server, the following types of information on the managing server are updated regardless of whether the software has been updated or reinstalled:

    • New version

    • New generation number

    • Older version

    • Installation date/time

  • If the setting is disabled for regularly checking whether a job addressed to the local system is present at the higher-level system, inventory information is not reported when the distribution-destination system is started. Inventory information is reported when a job is executed from the managing server.

  • If the connection destination of the distribution-destination system is switched to a different higher-level system and then switched back to the original connection destination, the information on the software that was uninstalled while the distribution-destination system was connected to another higher-level system might not be reported when the distribution-destination system returns to the original connection destination.

  • When inventory information is displayed with the managing server, the MAC address is displayed in capital letters.

(2) Reporting at automatic registration of system configuration

Inventory information can be automatically reported to the managing server when a new distribution-destination system is added to the JP1/IT Desktop Management 2 system through the addition of a machine to the network, the installation of a distribution-destination system, or a change in the connection destination of the distribution-destination system.

(a) Reporting timing

Inventory information is reported to the managing server at the following times:

  • When a new distribution-destination system is installed

  • When the higher-level system at the connection destination is changed

  • When the operation of the higher-level system is changed such that it now uses a host ID

(b) Inventory information to be reported

The following types of inventory information are reported:

  • System information

  • Information on another company's software

(c) Notes

Note the following when automatically reporting inventory information at automatic registration of system configuration:

  • If the setting for regularly checking whether a job addressed to the local system is present at the higher-level system is disabled, inventory information is not reported when the distribution-destination system is started. Inventory information is reported when a job is executed from the managing server.