3.4 Note on file collection
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When you distribute the external program processing for collection used for file collection, check that they are normally installed into the distribution-destination system before executing file collection.
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If you do not set PROHIBITPATH=NO in the operating-environment settings file, the following files and directories cannot be collected:
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/bin, /dev, /ofis, /usr, /2050, and /3050 directories, and the files and directories under these directories
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/ (root directory)
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/etc directory and the directories under the /etc directory
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Files other than the regular files and directories (such as device files)
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File collection uses the host name of the distribution-destination system for processing. Do not change the host name of the distribution-destination system during file collection.
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File collection uses the host name of the higher system to identify the managing server. Therefore, do not change the host name of the higher system or the contents while the temporary collection storehouse stores resources. In addition, do not change the contents of the settings file of JP1/IT Desktop Management 2 - Agent. If you do while resources are stored in the temporary collection storehouse, the resources in the temporary collection storehouse might not be sent to the managing server.
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To switch from an end workstation to a client workstation, delete the files in the temporary collection storehouse before you perform the switch. To delete the files in the temporary collection storehouse, either send them to the managing server or use the rdscfclr command to initialize the temporary collection storehouse.
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If the file or directory whose owner or group is undefined in the OS is included in the files to be collected, file collection fails.
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If files are collected at the time as the files are updated, an error might occur at the time when the files are extracted, even if the file collection job succeeds. Therefore, avoid files being updated when collecting the files. If it is difficult to avoid updates, copy the target files to another directory by using processing before collection, and then use those files as the target files to be collected.