2.4.5 Reporting the installation results
The installation results are reported to the managing server.
For a program product, the installation results will be reported to the managing server again at the next time.
- When a program product is installed for the first time
-
When the program product is first installed, JP1/IT Desktop Management 2 - Agent reports the results of setup for packages which were already installed, in addition to the package distribution results. This information is recorded in the package status file of the managing server, and the job management file.
Information recorded in the job management file is not automatically deleted even if the results are normal. After confirming that the setup results are normal, delete this information.
- If a setup error occurs in an already installed package
-
When a program product is distributed to the distribution-destination system, the installation process is executed first. After the installation completes, setup is executed.
During the setup, a setup error might occur for an already installed package if the distributed package does not match the already installed package. In this case, in addition to the package distribution information, the condition of the already installed package that caused the error will be sent to the managing server. This information is recorded in the package status file of the managing server, and the job management file.
Check for errors in the distributed package at this time.