Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


12.1 Backing up the database

Back up the database before replacing the smart device manager and for restoration in case of a hard disk failure.

Important

In addition to backing up the database, you need to back up the applications placed on the communication server.

Procedure

  1. On the communication server, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Web Server

  2. On the communication server, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager (Communication Server Service)

  3. On the smart device manager, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Web Server

  4. On the smart device manager, stop the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Server Service

  5. On the smart device manager, start the command prompt, and then change the current directory to the command storage location.

  6. On the smart device manager, execute the sdmexportdb command.

  7. On the smart device manager, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Server Service

  8. On the smart device manager, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Web Server

  9. On the communication server, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager (Communication Server Service)

  10. On the communication server, start the following service from the Windows Services window:

    JP1/ITDM2 - Smart Device Manager Web Server

Result

The backup data (that is, the backup of the data) is saved. By default, the backup data is stored in the following folder:

JP1/ITDM2 - SDM (Smart Device Manager)-installation-folder\mgr\backup

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