Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


9.10 Uninstalling distributed applications from iOS devices

You can send an instruction to iOS devices to request the users to uninstall an application.

Important

After performing uninstallation for iOS device, make sure of the status of the installation in List of Smart Devices Installed To tab in the iOS Application view by collecting information from the devices.

Prerequisites

You must log in by using a user account with the system administrator permission.

Procedure

  1. Display the Distribution module.

  2. In the menu area, select iOS Application.

  3. In the information area, select the application to be uninstalled.

  4. In the lower part of the information area, click the List of Smart Devices Installed To tab. Then, select the iOS device to which you want to send the instruction to uninstall the application.

    You can select multiple iOS devices.

  5. In the lower part of the information area, select Action, and then Application Deletion.

    Important

    You cannot uninstall plural applications to one iOS device by the single operation of Application Deletion in the Action menu in the iOS Application view.

  6. In the displayed dialog box, click OK.

Result

The iOS device displays a request to uninstall the application. When the user uninstalls the application, application data is also deleted.

When the application is uninstalled and application data is deleted from the iOS device, iOS device information appears on the List of Smart Devices Not Installed To tab in the lower part of the information area (iOS Application view).

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