6.7 Unlocking a user account

A user account is locked if the user fails to log in three consecutive times. You must unlock the account before it can be used.

Prerequisites

You must log in by using a user account with the system administrator permission.

Procedure

1. Display the Settings module.

2. In the menu area, select User Management, and then Account Management.

3. Click the Edit button of the locked user account.

4. In the dialog box that appears, select Enabled from Status, and then click OK.

   Tip

   If no other administrator has the system administrator permission, restart the JP1/ITDM2 - SDM. The user account is unlocked.

Related topics

• 2.3.1 Locking user accounts

• 14.8.1 Account Management view

• 14.8.3 Edit User Account dialog box

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