Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 - Smart Device Manager


4.10 Flow of sending instructions to iOS devices to install applications

Simultaneously install iOS applications developed for internal use on multiple iOS devices.

Installing iOS applications requires intervention by the user of the iOS device. In addition, you need to devise an appropriate distribution plan in advance, because distributing applications can place a load on the network.

Important

Only iOS applications developed for internal use can be distributed by using JP1/ITDM2 - SDM. iOS applications from the App Store cannot be distributed by using JP1/ITDM2 - SDM.

The following describes the flow of installing applications.

  1. Select applications in accordance with the organization's security principles.

  2. Devise an application distribution plan.

    When you issue instructions to install applications, the applications are distributed after the user of the iOS device gives his or her permission. Because access from a large number of iOS devices can cause network congestion, devise a schedule that staggers the time at which each branch installs the applications.

    Example

    01:00 - 02:00  Instruct branch A to install the applications.
                   Branch A installs before noon.
    13:00 - 14:00  Instruct branch B to install the applications.
                   Branch B installs after noon.
    22:00 - 24:00  Collect inventory information from distribution-target devices.

    We recommend that installation instructions are issued to approximately 50 iOS devices at a time, about every 5 minutes.

  3. Register the applications to be distributed in JP1/ITDM2 - SDM.

  4. Place the applications to be distributed on the communication server.

    Important

    To confirm that you have placed the applications correctly, try installing them on a test device before distributing the applications or sending instructions to install them.

    If you cannot install the applications, make sure that the correct package names were specified when registering the applications, and that the file names on the communication server are correct.

    Note

    This step is unnecessary if you are using simple distribution.

  5. Send an instruction to the iOS devices to request users to install the applications.

  6. Obtain the inventory information from iOS devices.

    As a general rule, collect inventory information about 24 hours after distributing the applications or sending instructions to install them.

  7. Check the result of installation.

    Use the iOS Application view or the sdmexportdistributestatus command to check the applications that have been distributed and those that are installed.

    If the installation process has not finished within 24 hours of the installation instruction being issued, installation is considered to have failed. Re-issue the installation instruction to the affected iOS devices.

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