1.1.2 Flow of smart device management

JP1/IT Desktop Management 2 and JP1/ITDM2 - SDM manages smart devices from their initial purchase to final disposal, within an organization.

The following figure shows the flow from purchase to disposal of a smart device.

When you purchase a smart device, register information about the device in JP1/ITDM2 - SDM. Install JP1/ITDM2 - SDM (Smart Device Agent) on the smart device, and then distribute the smart device to a user. Note that information about smart devices is subject to asset management in JP1/IT Desktop Management 2 in the same way as PCs and other devices.

For distributed smart devices, manage the security status and applications. If a user loses a smart device or if it is stolen, take action such as remotely locking or initializing the device.

If the smart device is currently not being used, change the setting to Unmanaged, and then store the smart device. If there is no plan to use the smart device later, delete the registration information from JP1/ITDM2 - SDM, and then dispose of the device.

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