Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDSF0351-I

Connect result=xxxxxxxx

Cause

A result of connecting to internet gateway.

result: Result is output with one of the following:

SUCCESS

A connection was successfully established.

ERROR_INTERNET

One of the following causes is likely.

(1) The server cannot interpret requests.

(2) A server certificate has not been installed.

ERROR_INTERNET_MIXED_SECURITY

The issuer of the server certificate cannot be trusted.

ERROR_INTERNET_SEC_CERT_DATE_INVALID

The certificate has expired.

ERROR_INTERNET_SEC_CERT_CN_INVALID

The domain name of the URL does not match the host name of the Internet gateway.

Action

Take action according to the result indicated in the message as shown below:

result=ERROR_INTERNET

(1) Review the host set with Host Name or IP address and the port set with Port Number which you can set by opening the Agent Configurations view of the Settings module, and under Basic settings, selecting Internet Connection Settings, and then Internet Gateway.

(2) Install a server certificate on the Internet gateway.

result=ERROR_INTERNET_MIXED_SECURITY

Install client certificates on the managed computer, which are necessary to trust the server certificate installed on the Internet gateway.

result=ERROR_INTERNET_SEC_CERT_DATE_INVALID

Install a valid server certificate and client certificates.

result=ERROR_INTERNET_SEC_CERT_CN_INVALID

Install the server certificate on the server (Internet gateway server) that has the common name specified when a request for a server certificate was made, and specify the common name to the Connection-destination settings of the Internet gateway.