KDSF0096-W

An installer or external program terminated abnormally or timed out.

xxxxxxxx: Job number

yyyyyyyy: Instruction number

pppppppp: Path name of the external program

{installer|external program}: Type of terminated program

installer: The program is an installer.

external program: The program is an external program.

{was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz|, Extend return code=0xcccccccc|terminated by a timeout}: The cause of termination. Information is output with one of the following three patterns:

• was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]

  The program failed to start.

  eeeeeeee: Error type

  Win32: Win32 API error

  Socket: Socket error

  Runtime: C runtime error

  Protocol: Protocol error

  mm: Error code

  nnnnnn: Explanation of the error code indicated by mm

  zzzzzzzz: Maintenance information

• resulted in an error. Return code=0xzz, Extend return code=0xcccccccc

  The program terminated because of an error.

  0xzz: Return code returned by the external program (one-byte format)

  0xcccccccc: Return code returned by the external program (four-byte format)

• terminated by a timeout

  The program terminated because of a timeout.

Take action according to the cause of termination as shown below:

• If the cause is that the program failed to start

  Check whether the path name of the external program is correct.

• If the cause is that an error occurred

  Check the conditions specified by the return code.

• If the cause is that a timeout occurred

  Make sure that the timeout settings are correct. In addition, determine why the external program did not terminate before a timeout occurred.