KDSF0092-E
An error occurred in a job. Job type=jjjjjjjj, Job number=xxxxxxxx, Instruction number=yyyyyyyy, [Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]Cause={The installer cccccccc, Code=0xdd, zzzzzzzz|An external program aaaaaaaa, Code=0xdd, zzzzzzzz|An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|An installation conditions error occurred: pppppppp, zzzzzzzz}. Maintenance code=kkkkkkkkkkkkkk[: ssssssss]
- Cause
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A job could not be executed.
- jjjjjjjj: Job type
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Install package: Install package job
Collect files from client: Collect files from agent job
Send package, allow client to choose: Send package, allow client users to choose job
xxxxxxxx: Job number
yyyyyyyy: Instruction number
- [Package information=d.cc.pppppp.vvvv.ssss, Package name=nnnnnnnn, ffffffff, Installation path=iiiiiiii, ]
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This information is output for an Install package job or Send package, allow client users to choose job only.
d.cc.pppppp.vvvv.ssss: Package information
- d: Packager type
C: Package registered from a UNIX packager (Packager)
D: Package registered from a Windows packager
- cc: Cabinet ID
- pppppp: Package ID
- vvvv: Version number and the revision number
- ssss: Generation number
nnnnnnnn: Package name
ffffffff: Package maintenance information
iiiiiiii: Installation destination path name (Note: If a Hitachi program product is installed at the default installation destination, the correct value is not displayed.)
Cause: The cause of the error. Information is output with one of the following four patterns:
- 1) The installer cccccccc, Code=0xdd, zzzzzzzz
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Job execution failed because of a problem with the installer of a Hitachi program product or another company's software.
cccccccc: What happened in the installer:
- was not started because of an error
- resulted in an error
- terminated by a timeout
0xdd: Error code
zzzzzzzz: Maintenance information
- 2) An external program aaaaaaaa, Code=0xdd, zzzzzzzz
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Job execution failed because of a problem with an external program.
aaaaaaaa: What happened in the external program:
- was not started because of an error
- resulted in an error
- terminated by a timeout
0xdd: Error code
zzzzzzzz: Maintenance information
- 3) An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
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Job execution failed because an error occurred while a file was being unarchived or archived.
eeeeeeee: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C runtime error
mm: Error code
nnnnnn: Explanation of the error code indicated by mm
zzzzzzzz: Maintenance information
- 4) An installation conditions error occurred: pppppppp, zzzzzzzz
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Job execution failed because of an installation condition error.
pppppppp: Installation condition (system or software condition) that caused the error
zzzzzzzz: Maintenance information
kkkkkkkkkkkkkk: Maintenance code (same code as for Remote Install Manager)
ssssssss: Explanation of the maintenance code
- Action
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Take action after referring to the maintenance code's explanation output at ssssssss. In addition, take action according to the cause indicated in the message as shown below:
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Cause=The installer cccccccc, Code=0xdd, zzzzzzzz
If no explanation is output at ssssssss, determine why Code=0xdd is returned, by referring to the documentation for the relevant program product or software.
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Cause=An external program aaaaaaaa, Code=0xdd, zzzzzzzz
If no explanation is output at ssssssss, determine why Code=0xdd is returned, by referring to the documentation for the external program or by contacting the vendor of the external program.
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Cause=An error occurred in unarchiving or archiving a file, eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
Take action by referring to the error code's explanation output at nnnnnn.
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Cause=An installation conditions error occurred: pppppppp, zzzzzzzz
Verify that the installation condition output at pppppppp is appropriate.
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