Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDSF0082-W

An error occurred in uploading to hhhhhhhh. ffffffff, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause

A file could not be uploaded.

hhhhhhhh: Host name or IP address of the upload destination.

When connecting via Internet Gateway, use local hostname.

ffffffff: Maintenance information

{Win32|Socket|Runtime|Protocol}: Type of error

Win32: Win32 API error

Socket: Socket error

Runtime: C runtime error

Protocol: Protocol error

mm: Error code

nnnnnn: Explanation of the error code indicated by mm

zzzzzzzz: Maintenance information

Action

Normally, no user needs to take action. For the management relay server, a retry is automatically performed ten times at 300-second intervals. For the relay system and agents, a retry is automatically performed according to the information specified by selecting Communication settings and then Non-transmitted Processing Result Files in the Agent Configuration window.

Note, however, that if this symptom frequently occurs early after deployment of the product, the network environment might have a problem. In this case, review the network environment settings.