Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDSF0052-W

Polling to xxxxxxxx (yyyyyyyy) from hhhhhhhh (iii.iii.iii.iii, dddddddd) failed. ID key for operations=0xnn, {Win32|Socket|Runtime|Protocol} error, Code=mm[: nnnnnn][, zzzzzzzz]

Cause

Polling failed due to an error. (The error might be a temporary error.)

xxxxxxxx: Host name or IP address of the polling-destination device.

When connecting via Internet Gateway, use local hostname.

yyyyyyyy: Product type of the polling-destination device

netmdm: Manager

netmdmw: Relay system

netmgw: Connecting via Internet Gateway

hhhhhhhh: Local host name

iii.iii.iii.iii: IP address of the local host

dddddddd: Host ID of the local host

0xnn: Operation key for the higher-level system

0x03: Host name

0x04: IP address

0xff: The operation key information is invalid.

{Win32|Socket|Runtime|Protocol}: Type of error

Win32: Win32 API error

Socket: Socket error

Runtime: C runtime error

Protocol: Protocol error

mm: Error code

nnnnnn: Explanation of the error code indicated by mm

zzzzzzzz: Maintenance information

Action

Check whether the host name (or IP address) and the product type of the polling-destination device are correct. If these settings are correct, make sure that the higher-level system of the polling-destination device is running.

When connecting via Internet Gateway, check KDSF0350-I, KDSF0351-I and KDSF0352-I message.