Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX8038-E

Command execution failed. The site server was unable to notify the management server of the list of agents managing operation logs. (command name = command-name)

[Cause] Possible causes include the following:

(1) The management server service has not started.

(2) A failure has occurred on the network connection to the management server.

[Action] Cancels execution of the command.

[Workaround]

(1) Execute the startservice command to start the management server service, and then re-execute the command.

(2) Remove the cause of the network failure, and then re-execute the command.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.