Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX8024-W

The operation log was moved successfully, but the service (JP1_ITDM_Remote Site Service) could not be started. (command name = command-name)

[Cause] A fatal error occurred in the command.

[Action] Cancel command execution.

[Workaround] Collect troubleshooting information on the site server by using the troubleshooting information collection command, and then contact Customer Support.