Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX8008-E

Failed to execute the command. A file access error occurred. (command name = command-name)

[Cause] Possible causes include the following:

(1) You do not have access permission for the specified folder.

(2) There is not enough free disk space for the specified folder.

(3) An I/O error occurred.

[Action] Cancel command execution.

[Workaround]

(1) Make sure you have access permission for the specified folder.

(2) Make sure there is enough free disk space for the specified folder.

(3) Make sure that a disk error did not occur.

If the problem persists, use the troubleshooting information collection command to collect troubleshooting information, and contact Customer Support.