Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX6511-E

An error occurred during event notification to JP1/IM. (error code = error-code)

[Cause] A database access error occurred.

[Action] Cancels event notification to JP1/IM.

[Workaround] Check whether the service (JP1_ITDM2_DB Service) is running. If it is not, start it. If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.