Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX6117-E

The (JP1_ITDM2_Agent Control) service will be terminated. The license has either expired or is invalid.

[Cause] Possible causes include the following:

(1) The license has expired.

(2) The license information is invalid.

[Action] Stops the (JP1_ITDM2_Agent Control) service.

[Workaround]

(1) If the license has expired, purchase a valid license.

(2) If the license information is invalid, collect troubleshooting information by using troubleshooting information collection command, and then contact customer support.