Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5428-E

Failed to synchronize device information with the MDM system. (MDM setting name = MDM-setting-name, error code = error-code, proxy server IP address = proxy-server-IP-address, proxy server port number = proxy-server-port-number, proxy server user ID = proxy-server-user-ID)

[Cause] Authentication for connection to the proxy server failed.

[Action] Cancels synchronization of device information with the MDM system.

[Workaround] Check the IP address, port number, user ID, and password for the proxy server that were set in the settings window for MDM linkage.