Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5426-E

Failed to synchronize device information with the MDM system. (MDM setting name = MDM-setting-name, error code = error-code, MDM server host name = MDM-server-host-name, MDM server port number = MDM-server-port-number, proxy server IP address = proxy-server-IP-address, proxy server port number = proxy-server-port-number)

[Cause] Possible causes include the following:

(1) Connection to the MDM server failed.

(2) Connection to the proxy server failed.

(3) The MDM server is not running.

[Action] Cancels synchronization of device information with the MDM system.

[Workaround]

(1) Check the host name and port number of the MDM server that were specified in the settings window for MDM linkage.

(2) Check the IP address and port number of the proxy server that were specified in the settings window for MDM linkage.

(3) Check whether the MDM server is running.