Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5417-E

Failed to reset the password of a smart device. (error code = error-code)

[Cause] An MDM linkage error occurred.

[Action] Cancels the reset of the smart device password.

[Workaround] Collect troubleshooting information by using the appropriate command, and then contact customer support.