Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5400-E

Failed to start the service (JP1_ITDM2_Service). The data folder shared between servers cannot be accessed.

[Cause] The user name or password for connecting to the data folder shared between servers is incorrect.

[Action] Cancels startup of the service (JP1_ITDM2_Service).

[Workaround] Verify that the user name and password for connecting to the data folder shared between servers are correct. (This user name and password were specified during management server setup.) Then, start the service (JP1_ITDM2_Service).