Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5391-E

An error occurred in the JP1_ITDM_Remote Site Service. (error code = error-code (maintenance-code))

[Cause] A critical error occurred in the JP1_ITDM_Remote Site Service.

[Action] Stop the JP1_ITDM_Remote Site Service.

[Workaround] Following the instructions in the messages output before this message, remove the cause of the error, and then restart the JP1_ITDM_Remote Site Service. If the problem persists, use the troubleshooting information collection command to collect troubleshooting information, and contact Customer Support.