Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5368-E

Failed to connect toProduct Update. The user ID or password is incorrect. Error code=error-code (maintenance-code)

[Cause] The specified user ID or password is incorrect.

[Action] Cancel the Product Update connection.

[Workaround] Check the specified user ID or password in the Product Update settings.

To check the Product Update connectivity, test the connection.