Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5342-E

An error occurred in the (JP1_ITDM2_Service). Error code=error-code (maintenance-code)

[Cause] A critical error occurred in the (JP1_ITDM2_Service).

[Action] Stop the (JP1_ITDM2_Service).

[Workaround] Determine the cause of the error and use appropriate workarounds to solve the problem, and restart the (JP1_ITDM2_Service). Or, use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.