Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5103-E

A request for agentless processing could not be sent to the site server.

Access point=access-point-IP-address, Operation type=agentless-operation-type.

[Cause] Possible causes are as follows:

(1) The site server service (site-server-service-name) has not been started.

(2) The load on the site server has increased.

(3) An error has occurred on the network.

[Action] Cancel processing.

[Workaround] Check whether an error has occurred on the network, and then check whether the site server service (site-server-service-name) has been started. To perform discovery, collection of the latest device data, or agent delivery, wait a while, and then retry the operation.