Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX5076-W

Agent is installed but no communication from the agent. Access point=access-point (host-name or IP-address)

[Cause] The management server has not received any confirmation message from the installed agent.

[Action] Continue the process.

[Workaround] Check the operational status of the network between the management server and the target computer, and confirm whether the agent is installed. If the agent is not installed, retry agent delivery. If the problem persists, Use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.