Hitachi

JP1 Version 12 JP1/IT Desktop Management 2 Messages


KDEX4401-E

Command execution failed. The specified file cannot be imported. The data is not reflected in the database. (command name = command-name, subcommand name = subcommand-name, import file = import-file-name, management field name = name-of-common-management-field-or-additional-management-field, selection = selection-set-as-a-common-management-field-or-additional-management-field)

[Cause] Possible causes include the following:

(1) A selection that is set as an additional management field of hardware asset information was updated or deleted.

(2) A selection that is set as an additional management field of software license information was updated or deleted.

(3) A selection that is set as an additional management field of contract information was updated or deleted.

[Action] Cancels command execution.

[Workaround]

(1) From the hardware asset information, delete the selection that is set as the additional management field of hardware asset information, and then retry command execution.

(2) From the software license information, delete the selection that is set as the additional management field of software license information, and then retry command execution.

(3) From the contract information, delete the selection that is set as the additional management field of contract information, and then retry command execution.